Refund policy

Returns and Refunds

Because all items are made to order, all sales are final. We do not accept returns, exchanges, or refunds for change of mind, incorrect size selection, or any other reason unrelated to product damage.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery. To help us review the issue, include your order number and clear photos of the damaged product and packaging.

If the item is confirmed to be damaged upon arrival, a replacement or refund may be offered at our discretion.

Non-Returnable Items

The following are not eligible for return or refund:

  • Made-to-order items.

  • Custom or personalized products.

  • Items reported after the stated damage-reporting window.

  • Items damaged through normal wear and tear, misuse, or improper care.

Contact

For questions about your order, please contact:

  • Closed On Sunday

  • support.closedonsunday@gmail.com

  • closedonsunday.online